Terms of Service

Effective Date: June 9, 2026  |  Last Updated: June 9, 2026

1. Acceptance of Terms

Welcome to Tatte. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Tatte ("Company," "we," "us," or "our"), governing your access to and use of the website located at tatte-food.click (the "Website"), as well as any related services, content, features, functionality, and products offered by Tatte (collectively, the "Services").

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any other policies or guidelines we may publish from time to time, which are incorporated herein by reference.

If you are accessing or using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms shall refer to both you individually and that entity.

You must be at least eighteen (18) years of age to use our Services. By using our Services, you represent and warrant that you meet this minimum age requirement. If you are under the age of 18, you may only use our Services under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Description of Services

Tatte is a food-related business operating in the United States that provides customers with access to food products, dining experiences, catering services, online ordering, and related food and beverage offerings. Our Services may include, but are not limited to:

• Online Ordering: The ability to browse our menu and place orders for food and beverages online for pickup, delivery, or dine-in service.
• Catering Services: Custom catering arrangements for events, gatherings, corporate functions, and private occasions.
• Account Management: The ability to create a personal account to manage orders, preferences, loyalty rewards, and personal information.
• Menu Browsing: Access to information about our food and beverage offerings, including ingredients, nutritional information, pricing, and availability.
• Customer Support: Access to customer service representatives who can assist with inquiries, complaints, and other service-related matters.
• Promotional Programs: Participation in loyalty programs, discount offers, seasonal promotions, and other marketing initiatives.
• Third-Party Delivery Integration: Where applicable, coordination with third-party delivery platforms and services to fulfill orders.

We reserve the right to modify, suspend, discontinue, or restrict access to any part of our Services at any time, with or without notice, and without liability to you. We may also introduce new features or services, which shall be subject to these Terms unless otherwise specified.

Our Services are available only within the geographic areas we serve. We make no representation that our Services are appropriate or available for use in locations outside our designated service areas. Any offers made through our Website are void where prohibited by applicable law.

3. User Accounts and Registration

Certain features of our Services may require you to create a user account. When creating an account, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. We will not be liable for any losses or damages arising from unauthorized use of your account resulting from your failure to safeguard your credentials.

We reserve the right to suspend or terminate your account at our sole discretion if we believe that you have violated these Terms or if your account activity poses a risk to us, other users, or third parties.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to comply with all applicable federal, state, and local laws and regulations. You further agree to use our Services only for lawful, legitimate purposes consistent with these Terms.

4.1 User Obligations

You agree to:

• Provide accurate, truthful, and complete information when placing orders, creating accounts, or otherwise interacting with our Services.
• Pay all applicable fees and charges for orders placed through our Website in a timely manner.
• Treat our employees, representatives, contractors, and other users with respect and dignity.
• Comply with all food safety guidelines and handling instructions provided with your orders.
• Notify us promptly of any issues with your order, including incorrect items, quality concerns, or missing components.
• Ensure that you are of legal drinking age (21 years or older) if your order includes alcoholic beverages, where applicable.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities when accessing or using our Services:

• Unlawful Use: Using our Services for any purpose that is illegal, fraudulent, deceptive, or harmful under applicable federal, state, or local laws, including but not limited to violations of the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq.
• Fraudulent Orders: Placing orders with no intention to pay, submitting false chargebacks, or engaging in any form of payment fraud.
• Account Abuse: Creating multiple accounts to exploit promotional offers, manipulate loyalty programs, or circumvent restrictions placed on your account.
• Data Scraping: Using automated bots, scrapers, crawlers, or similar tools to extract data from our Website without our express written permission.
• Interference: Attempting to interfere with, disrupt, or damage the operation of our Website or servers, including through the transmission of viruses, malware, or other harmful code.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of our Website, our servers, or any other systems or networks connected to our Services.
• Impersonation: Impersonating any person or entity, including our employees, representatives, or other users.
• Harassment: Harassing, threatening, defaming, or otherwise engaging in harmful conduct toward our staff, representatives, or other customers.
• Intellectual Property Infringement: Copying, reproducing, distributing, or creating derivative works based on our proprietary content without authorization.
• Misrepresentation: Providing false allergen information, falsely claiming illness or injury related to our food, or making fraudulent complaints to obtain refunds or compensation.
• Commercial Solicitation: Using our Website or contact channels to advertise or solicit business for third-party products or services without our consent.

Any violation of the above prohibitions may result in the immediate termination of your account, cancellation of pending orders, and pursuit of legal remedies available under applicable law.

5. Orders, Pricing, and Payment

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food products and/or services subject to these Terms. We reserve the right to accept or decline any order at our sole discretion. An order confirmation sent to your email does not constitute acceptance of your order until we have processed the order and confirmed availability.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may vary by location and are subject to change without notice. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel or correct the affected order and notify you accordingly.

5.3 Payment Terms

Payment for orders must be made at the time of purchase using the payment methods accepted by our Website. We accept major credit cards, debit cards, and other payment methods as indicated on our Website at the time of checkout. By submitting a payment, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You will pay all charges incurred in connection with your order, including applicable taxes and fees.

5.4 Cancellations and Refunds

Due to the perishable nature of food products, our cancellation and refund policy may be limited. Orders may be cancelled within a specified window prior to preparation or delivery, as indicated at the time of ordering. Refunds for unsatisfactory products will be considered on a case-by-case basis. Please contact us at [email protected] with your order details if you wish to request a refund or report an issue.

6. Intellectual Property Rights

All content, materials, and information available on our Website, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, and the selection and arrangement thereof (collectively, "Content"), are the exclusive property of Tatte or our licensors and are protected by United States copyright, trademark, trade dress, patent, and other applicable intellectual property laws.

The Tatte name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Tatte. Nothing in these Terms grants you any right or license to use any trademark, service mark, logo, or trade name of Tatte without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website solely for your personal, non-commercial use in connection with our Services. This license does not include the right to:

• Copy, reproduce, distribute, publish, or transmit any Content.
• Modify, adapt, translate, or create derivative works based on any Content.
• Sublicense, sell, rent, lease, or transfer any rights in the Content.
• Remove or alter any copyright, trademark, or other proprietary notices.
• Use any data mining, robots, or similar data gathering or extraction methods.

Any unauthorized use of our Content or intellectual property may result in legal action. If you believe that your intellectual property rights have been infringed upon through our Website, please contact us immediately at [email protected].

7. Food Allergen and Dietary Information

We make reasonable efforts to provide accurate information about the ingredients and allergens present in our food products. However, we cannot guarantee that our food products are free from any specific allergen due to the risk of cross-contamination in shared kitchen environments. It is the sole responsibility of the customer to review allergen and nutritional information and to inform us of any dietary restrictions or food allergies prior to placing an order.

Tatte shall not be liable for any adverse reactions, illness, or injury resulting from a customer's failure to disclose relevant dietary restrictions or allergies, or from a customer's consumption of products contrary to medical or dietary advice.

8. Third-Party Services and Links

Our Website may contain links to third-party websites, platforms, or services, including third-party delivery platforms, payment processors, and social media networks. These third-party services are not owned, operated, or controlled by Tatte, and we are not responsible for their content, privacy practices, or terms of service.

Your use of third-party services is governed by the respective terms and conditions of those services. We encourage you to review the terms and privacy policies of any third-party services you access through our Website. The inclusion of any link to a third-party website does not constitute our endorsement of that website or its operators.

9. Disclaimers — Services Provided "As Is"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES, WEBSITE, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TATTE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, Tatte's warranties shall be limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TATTE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.
• DAMAGES ARISING FROM YOUR INABILITY TO ACCESS OR USE OUR SERVICES.
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.
• DAMAGES ARISING FROM THE CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH OUR SERVICES.

IN NO EVENT SHALL TATTE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TATTE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations in this section apply regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if Tatte has been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tatte, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your use of or access to our Website or Services.
• Your placement of orders or use of our food products or services.
• Your infringement of any intellectual property or other rights of any third party.
• Any content you submit, post, or transmit through our Website.
• Your negligence or willful misconduct.
• Your misrepresentation of any information provided to us.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state law of the jurisdiction in which Tatte is registered and operates, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms or your use of our Services that is not subject to arbitration as described in Section 13 shall be brought exclusively in the federal or state courts located in the applicable jurisdiction where Tatte is headquartered. You hereby consent to personal jurisdiction and venue in such courts and waive any objection to the exercise of jurisdiction over you by such courts.

These Terms and your use of our Services are subject to applicable federal laws of the United States, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Electronic Communications Privacy Act, and any other applicable federal consumer protection statutes. Where applicable based on the residency of California customers, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) may apply to the processing of personal information.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Tatte at [email protected] and attempt to resolve the dispute informally. We will make reasonable efforts to resolve the dispute within thirty (30) days of receiving notice of the issue.

13.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, your use of our Services, or any order placed through our Website (each, a "Dispute") shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed-upon arbitration service. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

The arbitration shall take place in the United States, in the jurisdiction where Tatte operates, unless otherwise mutually agreed. The parties shall each bear their own costs and attorneys' fees, except where the arbitrator determines that one party acted in bad faith, in which case the arbitrator may award costs and fees to the prevailing party.

13.3 Class Action Waiver

YOU AND TATTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Any arbitration or legal proceeding shall be conducted on an individual basis only.

13.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Services. We reserve the right to terminate or suspend your access to our Services, with or without cause and with or without notice, for any reason, including but not limited to:

• Your violation of any provision of these Terms.
• Conduct that we determine, in our sole discretion, is harmful to our business, other users, or third parties.
• Extended periods of account inactivity.
• Legal, regulatory, or business reasons requiring us to discontinue Services.
• Fraudulent, abusive, or illegal activity associated with your account or use of our Services.

Upon termination, your right to access and use our Services will immediately cease. Any outstanding obligations or liabilities incurred prior to termination shall survive, including payment obligations for completed orders. Sections of these Terms that by their nature should survive termination (including, without limitation, provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive any termination.

You may also terminate your account at any time by contacting us at [email protected] or using the account management features available on our Website.

15. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by applicable law, provide you with notice via email or through a prominent notice on our Website.

Your continued use of our Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services immediately. We encourage you to review these Terms periodically to stay informed of any changes.

Changes to these Terms will not apply retroactively to disputes or claims that arose before the effective date of the updated Terms.

16. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be construed and enforced as if the invalid, illegal, or unenforceable provision had not been included.

The parties agree that any invalid provision shall be replaced with a valid provision that most closely achieves the economic effect and intent of the original provision. The invalidity or unenforceability of any provision in any jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction.

17. Waiver

No failure or delay by Tatte in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall prevent any further or other exercise thereof or the exercise of any other right, power, or remedy. A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies, guidelines, or agreements referenced herein, constitute the entire agreement between you and Tatte with respect to your use of our Services and supersede all prior and contemporaneous agreements, representations, negotiations, and understandings between you and Tatte, whether written or oral, relating to the subject matter herein.

19. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without such consent shall be null and void. Tatte may freely assign, transfer, or delegate these Terms or any of its rights or obligations hereunder, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. Force Majeure

Tatte shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, pandemics, epidemics, government restrictions or orders, supply chain disruptions, power outages, labor disputes, or failures of third-party service providers. In the event of such a force majeure event, Tatte will make reasonable efforts to resume performance as soon as practicable.

21. Notices

All notices, requests, demands, or other communications under these Terms shall be in writing and delivered to Tatte via email at [email protected]. We may send notices to you via email at the address associated with your account or via a prominent notice on our Website. Notices shall be deemed received upon transmission if sent by email, provided no delivery failure notice is received.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or our Services, please contact us using the following information:

We are committed to addressing your inquiries and concerns promptly. Our customer support team is available to assist you with any questions regarding your orders, account, or these Terms. Please allow a reasonable response time for us to review and respond to your communications.

© 2026 Tatte. All rights reserved. These Terms of Service were last updated on June 9, 2026.